Preparing for a Disaster

When a big disaster occurs

• The electricity, water and gas supply will stop and you will not be able to use electrical appliances, water and gas.
• Roads and railways will be cut off as well as public transportation and distribution of goods will be disrupted.
• The phone and internet connection will be limited so it will be difficult to contact family members.
• Evacuation centers will be set up quickly at nearby schools and community centers.

Gather and obtain information

Get accurate multilingual information from government websites, the tv and apps.

• Helpful Apps and Websites in the Event of Disaster (Cabinet Office)(Avilable in 15 languages)

News Apps

Safety tips

Evacuate

After checking the safety of your surroundings, evacuate to a safe place.

If you don’t know any safe places, ask the people around you.

Contact your family, friends and your country’s embassy

Disaster Emergency Message Dial 171	Video on how to use the Web171 Disaster Message Board Disaster Emergency Message Dial (171)
Disaster Message Board Web 171	hhttps://www.ntt-east.co.jp/en/saigai/voice171/
KDDI (AU) Disaster Message Board Service	https://www.au.com/english/?bid=we-we-gn-1009
SoftBank Disaster Message Board/ Disaster Voice Messaging Service	https://www.softbank.jp/en/mobile/
Y!Mobile Disaster Message Board Service	https://www.ymobile.jp/service/dengon/

Confirm the safety of your friends and family

You can use the internet to confirm people’s safety.

Apply for a disaster victim certificate (risai shomeisho)

This document certifies to the local municipality the extent of damage caused by the disaster. You can use it to be exempted from various expenses as well as to apply for benefits.