Preparing for a Disaster

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  3. What to Do If a Disaster Occurs

When a big disaster occurs

Gather and obtain information

Get accurate multilingual information from government websites, the tv and apps.

Weather Information

Stay Safe with NHK

News Apps

Safety tips


After checking the safety of your surroundings, evacuate to a safe place.

If you don’t know any safe places, ask the people around you.

Contact your family, friends and your country’s embassy

You can contact people using a disaster message board service.

Phone and internet connection will become limited during a disaster but pay phones will still be working.

Disaster Emergency Message Dial 171
Disaster Message Board Web 171
KDDI (AU) Disaster Message Board Service
SoftBank Disaster Message Board/ Disaster Voice Messaging Service
Y!Mobile Disaster Message Board Service

Confirm the safety of your friends and family

You can use the internet to confirm people’s safety.

Apply for a disaster victim certificate (risai shomeisho)

This document certifies to the local municipality the extent of damage caused by the disaster. You can use it to be exempted from various expenses as well as to apply for benefits.

If you have any concerns or questions, please feel free to ask us.

Fukushima International Association's Help Desk for Foreign Residents

Please take a look here as well.

2-1 Funabacho, Fukushima City, Fukushima, Japan

TEL 024-524-1315

FAX 024-521-8308

Tuesday to Saturday 8:30 am to 5:15 pm (We are closed on Sunday, Monday, National Holidays and December 29th to January 3rd.)

(c)2023 Fukushima International Association. All right reserved.