Help Desk for Foreign Residents

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  3. Frequently asked questions
QWhat do I need to do first if I am planning on living in Japan?

First, you need to register your residence (juumin toroku) at your local municipal office. Also, ask them about health insurance and pension, which are both necessary for living in Japan.

Residence Card/Procedures to do at the municipal office after entering Japan
QDo foreign residents need to pay Japanese health insurance and pension?

Yes, it is necessary if you are living in Japan for a long time. Once you are enrolled in Japanese health insurance, you will only need to pay a portion of the medical costs after receiving treatment at a hospital.

Anyone over the age of 20 and living in Japan must essentially pay Japanese pension. When you retire, then you will receive pension. Even if you decide to return to your home country, you will still be able to receive a portion of the money back.

Residence Card/Procedures to do at the municipal office after entering Japan
QWhere can I get job information if I am currently looking for work?

You can find various information at Hello Work, an employment security office. You can also receive advice and support regarding job hunting.

Employment

Help Desk for Foreign Residents

〒960-8103
2-1 Funabacho, Fukushima City, Fukushima, Japan

  • TEL024-524-1316(Help Desk Phone Number)
  • FAX024-521-8308
  • E-mail ask@worldvillage.org(Help Desk E-mail)

Available LanguagesAvailable Times

Japanese, Chinese, English
Tuesday to Saturday 9:00 am to 5:15 pm
Korean, Tagalog, Portuguese, Vietnamese
Thursday 10:00 am to 2:00 pm (Reservation is required for the fourth and fifth Thursday of each month)
Thai, Nepali, Indonesian, Spanish, Korean, Tagalog, Portuguese, Vietnamese
Tuesday to Saturday 9:00 am to 5:15 pm (Using an external interpreting service)

〒960-8103
2-1 Funabacho, Fukushima City, Fukushima, Japan

TEL 024-524-1315

FAX 024-521-8308

Tuesday to Saturday 8:30 am to 5:15 pm (We are closed on Sunday, Monday, National Holidays and December 29th to January 3rd.)

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