Help Desk for Foreign Residents

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Fukushima International Association has a help desk for foreign residents.
Consultation can be done over the phone, FAX, e-mail and in person.
Confidentiality is guaranteed so please feel free to make use of this service.

Available Languages Japanese, Chinese, English, Korean, Tagalog, Portuguese, Vietnamese, Thai, Nepali, Indonesian, Spanish
Available Times

Japanese, Chinese, English

Tuesday to Saturday 9:00 am to 5:15 pm

Korean, Tagalog, Portuguese, Vietnamese

Thursday 10:00 am to 2:00 pm (Reservation is required for the fourth and fifth Thursday of each month)

Thai, Nepali, Indonesian, Spanish, Korean, Tagalog, Portuguese, Vietnamese

Tuesday to Saturday 9:00 am to 5:15 pm (Using an external interpreting service)

If you would like to visit the office, please phone and make a reservation in advance to ensure a smooth process.

Please understand that consultation is different from counselling; therefore, support staff cannot and will not make any decisions on the person’s behalf. We only provide information and offer suggestions to the person.

Help Desk for Foreign Residents(PDF:587KB)

Help Desk for Foreign Residents

〒960-8103
2-1 Funabacho, Fukushima City, Fukushima, Japan

(Help Desk number)

(Help Desk e-mail)

Free phone interpreting service

The Help Desk for Foreign Residents offers the “Trio-Phone” service, a free phone interpreting service.
This service is available for foreign residents needing to consult a government office or institution and vice versa.
It is primarily used for procedures regarding address changes, pension/health insurance, tax certificate, child allowance, labor problems, etc. This service can also be used for schools, the police, the post office, etc.
The available languages and times are the same as the help desk times.
This interpreting service is free but phone charges will apply.

Free phone interpreting service(PDF:225KB)

Help Desk for Foreign Residents

〒960-8103
2-1 Funabacho, Fukushima City, Fukushima, Japan

(Help Desk Phone Number)

(Help Desk E-mail)

Available Languages
Available Times

Japanese, Chinese, English

Tuesday to Saturday 9:00 am to 5:15 pm

Korean, Tagalog, Portuguese, Vietnamese

Thursday 10:00 am to 2:00 pm (Reservation is required for the fourth and fifth Thursday of each month)

Thai, Nepali, Indonesian, Spanish, Korean, Tagalog, Portuguese, Vietnamese

Tuesday to Saturday 9:00 am to 5:15 pm (Using an external interpreting service)

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